Frequently Asked Questions

Please Note
Orders for individuals are processed by Spectra Press and Promotions located in Louisville, KY.
Questions concerning shipping or status should be directed to:
Chuck Sher
Phone: +1 (800) 444-7437
Fax: +1 (707) 763-2038
1 If you haven't received the email with the download link from, please check your Spam folder as it may have landed there instead of your Inbox. This can happen occasionally, even though you've received the email receipt from PayPal for your order. Before opening a support ticket, please take a moment to check your Spam folder. Thank you!

2 Please ensure that you've checked the PayPal Primary Email Address associated with your order, as this is where the download link email is sent. Thank you!
CD Downloads for books with audio components can be found at:

In Adobe Reader, the table of contents is called Bookmarks:

More info at Adobe:

In iBooks (iPad, iPhone)

In Preview (Mac)

Download PDF to your computer →
Open iTunes →
Add to Library →
Connect iPad →
For questions regarding The Digital Real Book, please contact Sheet Music Now at:
To make set lists in forScore, use the Import TOC in Bookmarks to get the Table of Contents. From there, you can create set lists. For more info, please see the forScore User Guide:

  1. The New Real Book (Digital Edition)--nrealbk1d
  2. The New Real Book Bb (Digital Edition)--nrealbk1db
  3. The New Real Book Eb (Digital Edition)--nrealbk1de
After the PDF has downloaded to your iPad, tap on the top right of the screen and select "Open in iBooks"

Typically, this message occurs when the ZIP file is in a protected area.

To resolve the problem, move the ZIP file into one of your user profile sub folders, like Downloads, Documents, Pictures, etc. Then try to extract the files.

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