1 Sometimes (unfortunately) the email containing the download link winds up in a customer's Spam folder instead of their Inbox. If you've received the email receipt from PayPal for your order (but not the one with the download link from shermusic.com), please check your Spam folder first before opening a support ticket. Thank you!
2 Please check your
Primary PayPal email address (this is where the download email is sent). Thank you!