Typically, this message occurs when the ZIP file is in a protected area.
To resolve the problem, move the ZIP file into one of your user profile sub folders, like Downloads, Documents, Pictures, etc. Then try to extract the files.
https://answers.microsoft.com/en-us/windows/forum/all/windows-cannot-complete-the-extraction-the/78a0ba51-5e5f-41e5-a138-39944a1ebf77