Frequently Asked Questions

Our standard shipping option (USPS) in only available in the United States. However, we do ship internationally to the following countries: Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, & United Arab Emirates.

For customers in Europe and the UK, our physical books can be purchased through our distribution partner, all-sheetmusic.com

Shipping times vary, but all orders are typically processed and shipped the following business day. For standard USPS media mail shipping, you should expect your order to arrive in 3-5 business days.

When applicable, you will receive an email with your tracking number as soon as your order is processed.

For US orders, you have the option of using standard USPS Media Mail, UPS, or USPS Priority Mail.

For international orders, we offer a USPS First Class Package International option.

When applicable, your tracking number will be sent to the email address provided as soon as your order has been processed and shipped.

You should receive an email containing your download link shortly after purchase. Please keep in mind it may take up to 5 minutes after your purchase, and if you do not see it in your inbox please check your Bulk or Spam folders.

If you did not receive this email, or if you're unable to access the PDF for any reason, please contact us via the Contact Page and we will ensure your order is delivered promptly.

Yes. You are welcome to print specific pages of the book, or the entire pdf.

The CD downloads for all Sher Music Co. books are available for free here on our Audio page.

The download link provided after purchase will expire after 5 months, but once you download the pdf. you have unlimited access to the file, which never expires.

We accept all major Credit Cards, Paypal, and Shop Pay.

Yes. SherMusic.com is built on the Shopify platform, which uses industry-standard SSL encryption to keep your personal information safe. Every page, every transaction, and every piece of customer data is protected.

We never store your credit card details, and we will never share or sell your personal information. You can shop with confidence knowing your data is secure.

No. We’re musicians, not data brokers.

Your personal information is never sold, shared, or traded. We only use it to process your order, communicate with you if needed, and improve your experience on the site. That’s it.

We believe in respecting your privacy just as much as we respect the music we all love.

Yes, the complete Index to all of the tunes, in all of the books in our catalog, can be found here.

Most Sher Music Co. titles are written for musicians who already have a basic foundation on their instrument and are ready to explore jazz more seriously. Our catalog is especially well known for serving intermediate to advanced players, educators, and university-level programs.

That said, we absolutely welcome newer musicians. Our Introduction to Jazz collection is specifically designed for true beginners who are just starting their journey into jazz. These titles provide clear guidance, foundational concepts, and practical exercises to help build confidence and musical understanding from the ground up.

If you’re unsure which book is right for you or your students, feel free to contact us. We’re happy to help you choose the best starting point.

The Table of Contents along with sample pages of each book can be found at the bottom of each product page.

Yes, all Sher Music Company books are spiral bound - unlike all other publishers - and printed in United States with the highest quality materials possible.

This design allows our books to lay flat on any bandstand, which dramatically improves their readability, durability, and longevity.

At Sher Music Co., we stand behind the quality of our books and digital products. Because of the nature of our offerings — especially downloadable PDFs — all sales are final, and we’re unable to accept returns or exchanges except in rare cases of damage or error.

That said, we care deeply about our customers and will always do our best to make things right if something’s gone wrong.

You can also review our full Return Policy here.

If you have made a mistake and need us to change or cancel your order, please contact us immediately via the Contact Page.

We will do our best to amend or cancel your order if it has not yet been processed and shipped.

If a refund is approved, you will receive the funds via the same payment method used to make your purchase.

Yes, please contact us directly at shermuse@sonic.net and we will be happy to send you our wholesale catalog.

Wholesale purchase orders should also be sent directly to the email address above.

We’re always interested in thoughtful collaborations. Whether you’re a jazz educator with a compelling book proposal, a content creator exploring partnership opportunities, or a musician with a unique idea aligned with our mission, we’d love to hear from you.

Please contact us here and share a bit about how you’d like to work together. Every inquiry is reviewed personally, and we do our best to respond as promptly as possible.

We’re happy to help, just contact us directly through our Contact page, and we’ll get back to you as soon as possible.